Marketing Trends Uncategorized

By Steve Curtin Customer satisfaction surveys are carefully constructed by instructional designers who labor over details such as the exact wording, number, and sequence of questions, and the rating scale used. This is done with the …read more Source:  

The problem with perfection

By Terry Cain EVERY EMPLOYEE, EVERY MINUTE, EVERY DAY…Making memorable moments for our customers…yeah, right!!! This idea of ‘culture eating strategy for breakfast’ applies to having a consistent customer experience via a consistency in the culture. Our cultures have cycles of virtue and …read more Source:  

The Victuous Cycle

By Andrew Rudin Goodbye cold rain and snow, hello warm weather! With spring approaching, people will slowly emerge from their winter domiciles, and mosey into the great outdoors. The season gives us new opportunities to walk, hike, bike, picnic, fish, and play golf. …read more Source:  

“Science” Sells. But Is it Science?